Welcome to Amayra Cleaning Services. We are a professional cleaning company based in Perth, Western Australia, operating at amayracleaningservices.com.au.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website or services, you agree to the terms outlined in this policy.

If you have any questions, please contact us at mohaiminmashuk@gmail.com  or call +61 402 339 121.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out our online booking or quote request form
• Contact us via phone, email, or social media
• Subscribe to any communications from us

The personal information we may collect includes:

• Full name
• Email address
• Phone number
• Postal/suburb code
• Preferred service type and date
• Any additional details you provide in messages or enquiries

We do not collect sensitive information such as financial details, government-issued ID numbers, or payment card information through our website.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and booking requests
• To provide and manage our cleaning services
• To send service confirmations, reminders, or follow-up communications
• To improve our website, services, and customer experience
• To comply with legal obligations under Australian law

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

Sharing Your Information

We may share your information only in the following limited circumstances:

Service Delivery With trusted team members or contractors who assist in delivering your cleaning service, under strict confidentiality obligations.

Legal Compliance If required by law, court order, or government authority.

Business Protection To protect the rights, property, or safety of Amayra Cleaning Services, our clients, or the public.

We do not share your data with advertisers or unrelated third parties.

Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We may use:

Essential Cookies Required for the website to function properly.

Analytics Cookies To understand how visitors interact with our website (e.g., Google Analytics).

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites such as Facebook, X/Twitter, and YouTube. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

Data Storage and Security

Your personal information is stored securely and we take reasonable steps to protect it from unauthorised access, disclosure, alteration, or destruction. We use appropriate technical and organisational measures to safeguard your data.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Australian law. Once your information is no longer needed, we securely delete or de-identify it.

Your Privacy Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information where legally permitted
• Withdraw consent to any communication or marketing at any time
• Lodge a complaint if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Amayra Cleaning Services Perth, Western Australia 📧mohaiminmashuk@gmail.com  📞 +61 402 339 121 🌐 amayracleaningservices.com.au